We no longer live in a Web only world. Consumers are increasingly interacting across multiple touchpoints, particularly digital channels. Today, over half of all transactions originate from a mobile device or app, and as a result, fraud in the mobile channel has increased over 600 percent in three years. With so many channels, both traditional and new, financial institutions are left with many questions as they attempt to balance customer experience and managing fraud risk.
Get insights from top executives in the financial industry in this new report and discover:
- The threats targeting cross-channel vulnerabilities and which channels are top priority to protect
- Top ten challenges to omnichannel fraud management and how to overcome them
- Five recommendations for fighting omnichannel fraud, including account takeover